QUALITY POLICY
SUNCITY GLOBAL is a leading sourcing and services company mainly within solar electrical, heating and plumbing, ventilation and climate and energy solutions. Our core business centres on product sourcing and manufacturing with our chosen partners to produce value-adding services and optimisation of our customers’ businesses.
We facilitate efficiency improvement and provide digital tools that turn our customers into winners. We drive the green transition and provide best-in-class solutions to ensure sustainable use of resources.
Our subsidiaries utilise quality management systems, products and services to improve processes and the high standards to meet market demands.
SUNCITY GLOBAL always strives to ensure that the customer receives the right product at the right place and in time.
In order to fulfil our quality promises we are committed to:
Continuous improvements: SUNCITY GLOBAL works with continuous improvements at all levels with the customer in focus. We have high ambitions regarding our customers' satisfaction and set challenging goals for our deliveries. We monitor our performance, products and constantly improve our working methods and tools to meet the changing needs of customers and society.
Compliance and responsibility: It is SUNCITY GLOBAL policy to comply with all applicable laws and regulations of the countries and regions in which we operate and to conduct our business activities in an honest and ethical manner.
Competence development: SUNCITY GLOBAL ensures process development through involving competent staff with quality knowledge. We ensure that our employees have the competences required to achieve our goals and meet our customers’ needs.
We call it stronger together.
DEVIATIONS TO THE POLICY
No deviations to this policy are allowed.
5. DIVISION OF RESPONSIBILITIES
At SUNCITY GLOBAL, the quality management processes are headed by the Commercial Market & Sourcing management team securing involvement and focus on customer satisfaction. SUNCITY GLOBAL management team plays a vital role as an overall committee when it comes to strategic initiatives and overall priorities.